Kushiro Rosai Hospital > Outpatient Services

Outpatient Services

Outpatient Services

Reception Hours

Reception Hours are different by the departments.
* Be sure to confirm your department times before coming.
MondayTuesdayWednesdayThursdayFridaySaturdaySunday
A.M.8:15~11:00----
P.M.13:00~15:00----

New Patient Counter

Counter
What you need
Consultation form, insurance card, referral (If you have one) Some departments may require an appointment

The counter opens at 8:15 AM. For those who arrived before 8:15 should fill out the necessary information on the consultation form and submit it in the 'New Patients' box at Counter #1.

If you forget your insurance card, you may be required to pay fees up front. Once the receptionist has recorded your information, your insurance card will be returned.

Patient ID Card

Once your information has been processed, you will receive a portfolio containing your patient card and necessary documents.


Reception at the Department Counter

Take the patient card and documents that you received from the New Patient Reception Counter and submit them to the Department Counter.


Examination and Diagnosis

Please follow the instructions from the doctors, nurses and hospital staff.


At the Billing

After your examination, the receptionist will return your patient card along with a bill for outpatient services. Submit these at Billing Counter #3 and wait until you are called.
(Patients with external prescriptions should show them here)


At the Cashier

Once your fees have been calculated you will be called to the Cashier (Counter # 4,5,6) for payment. If you have an internal prescription, you will receive a prescription form along with your reservation card at Counter #3. If you have any questions about your receipt, feel free to ask the cashier for assistance.


Pharmacy

For external prescriptions
Please take the external prescription that you received from the department to your local pharmacy.